WELCOME!

Who Are We?

We are a full-service promotional products and branded merchandise company that supports enterprise clients through custom programs, decorated apparel, and large-scale fulfillment. We manage everything from product sourcing and production to logistics and delivery—ensuring a seamless experience from start to finish.

Role Overview

We are seeking a detail-driven Procurement Specialist to support a growing portfolio of enterprise and program-based clients. This role is responsible for managing orders from approval through production and delivery—ensuring accuracy, speed, and seamless coordination between sales, vendors, production partners, and logistics.

This is a critical execution role for someone who thrives on precision, accountability, and making complex orders move smoothly behind the scenes.

Key Responsibilities

• Accurately process customer orders in order management and ERP systems (NetSuite, Printavo, and related tools).

• Review orders for completeness, pricing accuracy, timelines, artwork approvals, and production requirements.

• Confirm product specs, decoration methods, quantities, and delivery details before release.

• Create and manage purchase orders for domestic and overseas vendors.

• Communicate with suppliers, decorators, and internal production teams to ensure timelines are met.

• Track production status, flag delays early, and proactively resolve issues.

• Ensure artwork files, proofs, and approvals are properly documented and released to production.

• Coordinate shipping methods, delivery schedules, and special fulfillment requirements (kitting, drop-shipping, store-level delivery, etc.).

• Monitor shipments, confirm delivery, and resolve freight or delivery issues as needed.

• Support large program rollouts and repeat orders with consistent execution standards.

• Partner closely with Sales, Customer Experience, Accounting, and Production teams.

• Provide order status updates and documentation to internal stakeholders.

• Support invoicing accuracy by ensuring orders align with customer POs and internal pricing structures.

• Maintain clean, organized order records and documentation.

• Follow internal SOPs and contribute to continuous process improvement.

• Identify inefficiencies and recommend workflow improvements as order volume scales

Skills and Qualifications

• 2+ years of experience in order processing, operations, or fulfillment (promotional products, print, apparel, or manufacturing preferred).

• Strong attention to detail and ability to manage multiple orders simultaneously.

• Comfortable working in fast-paced, deadline-driven environments.

• Strong written and verbal communication skills.

• Proficiency with order management systems or ERPs (NetSuite, Printavo, or similar).

• Solid understanding of production workflows, timelines, and vendor coordination..

What We Offer

• Compensation: $55 000

• Opportunities for career growth and professional development within a growing company.

• A collaborative and supportive work environment that values innovation.

Location & Schedule

• Based in Doral, Florida — on-site presence required.

• Full-time, Monday–Friday with standard business hours; occasional flexibility may be required for supplier meetings or critical deadlines.